Returns & Exchanges

At Cosmetics Online, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a hassle-free return policy for unused products within 30 days of delivery.

1

Initiate Your Request

Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Carefully place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship the Package

Affix the prepaid shipping label provided in your email to the outside of your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing